FAQs

Frequently Asked Questions (FAQ)

1. Are your coins authentic?

Yes. All coins offered by Heritage Coin are carefully sourced and inspected to ensure quality and authenticity. Each item is selected from trusted suppliers.

2. Do you sell real gold and silver coins?

We offer a variety of collectible coins, including silver and gold-themed pieces. Please review each product description for specific material and product details.

3. How long does shipping take?

Most orders are delivered within 7–15 business days, depending on the shipping destination and carrier operations.

4. Do you provide tracking information?

Yes. Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

5. Can I return or exchange my order?

Yes. Heritage Coin accepts eligible returns for damaged or incorrect items in accordance with our Return & Refund Policy. Please contact our support team for assistance.

6. Is my payment information secure?

Absolutely. We use secure and trusted payment gateways with industry-standard encryption to protect your personal and payment information.

7. Do you ship internationally?

Yes. Heritage Coin proudly ships to customers in many countries worldwide. Shipping availability may vary depending on your location.

8. How can I contact customer support?

You can contact the Heritage Coin support team by email at support@heritagecoinus.com or through our Contact page. We typically respond to inquiries within 24–48 business hours.